Terms & Conditions
Thank you for choosing our travel package(s). By booking a trip through our website, you´re deemed to have agreed to its terms of use. Please read the following terms and procedures in order to make sure that you´ve clearly understood the conditions of your preferred trip. All of the below mentioned terms and conditions are applicable for bookings made through our websites such as:
Pricing
Our policy assures you of an economic pricing, along with the convenience of making reservation online . Unless otherwise mentioned, prices quoted on our website are charged on per person basis, and do not include tips given to tour guides or drivers, passport / visa fee, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.
Methods of Payment
We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners . Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be showed as a charge on your statement.
Confirmation of Payment
Once the payment is done, our travel consultants will send you a confirmation slip by e-mail . Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.
Cancellation Procedures
Prior to making cancellation , we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Rayna Tours in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Rayna Tours cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.
Itinerary Amendments
Routings and services covered in your package are subject to change based on local / weather conditions, airway schedules and such other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure. Please note that AIM Management Consultancies reserves complete right to implement minor amendments in itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of vis major, such as flood and earthquake.
Website Usage Restrictions
All content in this website, including logo, images, information on tour package, pricing details, and other relevant details, are proprietary to Rayna Tours and Travels. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.
Delivery & Shipping Policy
Inclusion is mandatory and should have the below mentioned point (Applicable as per the website Products/Services). Recommended statement is “(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of India”.
Governing Law and Jurisdiction
Inclusion is mandatory and should have any one of the below mentioned points. “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of India”.